Shipping policy
Shipping Policy
Last Updated: 19/03/2025
Thank you for shopping with Decor World! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping terms and conditions.
1. Shipping Locations
We currently ship only in Hyderabad.
2. Processing Time
- Orders are processed within 3-4 business days (excluding weekends and holidays) after payment confirmation.
- Custom or personalized orders may require additional processing time. Estimated timelines will be provided at the time of order confirmation.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: 3-4 business days
- Express Shipping: 1-2 business days
Delivery times are estimates and may vary due to external factors such as weather conditions, customs clearance, or carrier delays.
4. Shipping Charges
Shipping costs are calculated at checkout based on weight, dimensions, and destination.
5. Order Delays & Issues
- In case of shipping delays, lost packages, or damaged items, please contact our customer support at ngtd.timber@gmail.com within 3 days of the estimated delivery date.
- We are not responsible for delays caused by unforeseen circumstances, including natural disasters, pandemics, or carrier-related issues.
6. Returns Due to Undeliverable Address
If an order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. Contact Us
For any shipping-related inquiries, please reach out to us at:
- Email: ngtd.timber@gmail.com
- Phone: +91 91005 33242